04 · Finance
Cancelling a receipt
A receipt is never deleted: it is cancelled, stays in the list, and a cancellation receipt is made.
Where to find it: Finance › Receipts & payments
Step 1: Cancel it
Logins whose role may delete receipts see Cancel receipt on the receipt. Click it and confirm.
Receipt 2026-115 · Ina MetaTotal14.000 LPrintCancel receiptStep 2: What happens
The receipt stays in the list marked Cancelled, with who cancelled it. A cancellation receipt is made under the next number, so the totals stay right.
Nr.PatientTotalStatus2026-119Ina Meta−14.000 LCancelled2026-115Ina Meta14.000 LCancelledStep 3: The visit opens again
Cancelling the receipt of a completed visit opens that visit again, so it can be corrected and finished once more.
Good to know
- Cancelled above the list shows only the cancelled receipts.