02 · Visits and receipts
Finishing a visit and the receipt
Close a visit in one go: services, notes, files and payment, on a screen that works like a till.
Where to find it: Dashboard
Step 1: Complete the visit
On the dashboard, in Today's schedule, click Complete Visit next to the patient.
Today's scheduleNew booking09:30AHArta HoxhaLate — not arrivedComplete VisitNo showDr. Elira Kola · Cleaning10:30BLBesnik LalaComplete VisitNo showDr. Elira Kola · Composite filling11:15IMIna MetaComplete VisitNo showDr. Arben Dervishi · Check-upStep 2: Finish & create receipt
The patient's file opens with the visit box at the top. Click Finish & create receipt: the receipt opens like a till.
BLBesnik Lala · 10:30Finish & create receiptDr. Elira Kola · Composite fillingThis visitStep 3: Add services and products
The booking's services are already in. Tap a tile on the left to add a service or product; tapping it again adds one more. Search by name or Product ID, or show only Services or Products.
Type a name or Product ID…AllServicesProductsCheck-up1.500 LCleaning3.000 L1Composite filling4.500 L2Panoramic X-ray2.500 LWhitening15.000 LToothbrush600 LReceiptCleaning3.000 LComposite filling ×2Discount0 LTotal12.000 LStep 4: Quantities, discount, price
On the right is the receipt: change quantities with − and +, remove a line, and add a Discount if needed. The doctor of the visit is chosen already and cannot be changed here.
Type a name or Product ID…AllServicesProductsCheck-up1.500 LCleaning3.000 L1Composite filling4.500 L1Panoramic X-ray2.500 LWhitening15.000 LToothbrush600 LReceiptCleaning3.000 LComposite filling ×2Discount0 L21Total12.000 LStep 5: Notes and files (when needed)
Click the highlighted box Write notes & Add files to the patient (or Notes & files at the top): a panel slides over the services with treatment notes, prescription, files and photos, audio and the dental chart. Back to services takes you back; what you wrote stays, even if you close the window, and is saved to the patient's file when you click Finish.
Write notes & Add files to the patientBack to servicesWrittenTreatment notesComposite filling 36, local anaesthesia.Add prescriptionFiles & photosDental chartAudio logEverything written here is saved to the patient's file when you click Finish.Step 6: Earlier unpaid receipts
If the patient still owes earlier receipts, they show under Previous unpaid receipts. Tick Collect these now too (marks them as paid) to take them together with this one.
Previous unpaid receipts2026-097 · 02/10/20263.000 L✓Collect these now too (marks them as paid)2026-104 · 09/10/20264.500 LTotal to collect19.500 LStep 7: Payment
Under Payment status choose Paid and then, under Paid with, Cash, Card or Bank transfer. If the patient pays later choose Unpaid — pays later.
Payment statusPaid1Unpaid — pays laterPaid withCash2CardBank transferStep 8: Finish, then print, send or download
Click Finish: the receipt is saved and the visit is completed. Nothing prints by itself: choose Print (A4 or 80mm), WhatsApp or Download, or close the window with X and the receipt stays saved without printing. You stay in the patient's file.
Today's bookings8Upcoming today5Patients today6Bookings tomorrow9Receipt saved · 2026-118Besnik Lala · 12.000 L · PaidPrintWhatsAppDownloadClose this window and the receipt stays saved, without printing.
Be careful
- When the automatic day close is off and yesterday was not closed, Dento asks to close it in Register before the first receipt of today.
Good to know
- Receipt numbers start from 1 every year, e.g. 2026-118. A number is never given twice.
- A visit with a receipt cannot be moved or reopened any more; only its notes can be corrected.
- The dividing line between the services and the receipt can be dragged; Dento remembers where you left it.