03 · Patient management

Making a booking

Book a patient with a doctor, on a day and at a time, with the planned services.

Where to find it: Patient management › Bookings

  1. Step 1: Open a new booking

    On the dashboard click New booking. You can also start from Calendar, with Booking or by clicking a free time.

    New patientNew booking
  2. Step 2: Choose the patient

    Under Patient type the name or phone and choose the patient. A new patient? Click Add new patient and register them right there.

    New booking
    PatientArta Hoxha1Add new patient2
    DoctorDr. Elira Kola
    Date21/10/2026Time10:30Minutes30
    Treatment / reasonCleaning + Check-up
    Products & services
    Cleaning · 3.000 LCheck-up · 1.500 L
    CancelSave
  3. Step 3: Doctor, date and time

    Choose the Doctor, then Date, Time and how long under Minutes.

    New booking
    PatientArta HoxhaDoctorDr. Elira Kola
    Date21/10/20261Time10:302Minutes303
    Treatment / reasonCleaning + Check-up
    Products & services
    Cleaning · 3.000 LCheck-up · 1.500 L
    CancelSave
  4. Step 4: Reason and services

    Under Treatment / reason write why the patient comes. Services added under Products & services move into the receipt by themselves when the visit is finished.

    New booking
    PatientArta HoxhaDoctorDr. Elira Kola
    Date21/10/2026Time10:30Minutes30
    Treatment / reasonCleaning + Check-up1
    Products & services
    Cleaning · 3.000 LCheck-up · 1.500 L
    2
    CancelSave
  5. Step 5: Save

    Click Save. The booking appears on the dashboard and in the calendar, in the doctor's colour.

    New booking
    PatientArta HoxhaDoctorDr. Elira Kola
    Date21/10/2026Time10:30Minutes30
    Treatment / reasonCleaning + Check-up
    Products & services
    Cleaning · 3.000 LCheck-up · 1.500 L
    CancelSave

Good to know

  • If the doctor already has a booking at that time, Dento asks before saving: save anyway or pick another time.
  • A booking cannot be made at a time that has passed.
  • When reminders are on, the patient gets an SMS or WhatsApp the day before and 30 minutes before.