05 · Laboratories

Sending an order to a laboratory

Order work from a laboratory and follow it until it arrives.

Where to find it: Laboratories › Lab orders

  1. Step 1: New order

    Open Lab orders and click New order.

    Search by number, laboratory or patient…New order
  2. Step 2: Laboratory, patient, doctor

    Choose the laboratory. Under Patient choose the patient; under Name shown to the laboratory write the name the laboratory will see (initials are enough). Choose the Doctor and Needed by.

    New order
    LaboratoryDental Lab Arti1Needed by28/10/20262
    Zirconia crown16, 17A22 × 9.000 L
    Instructions for the laboratoryTight contacts, light occlusion.
    Send order
  3. Step 3: What to make

    Under What to make choose from the laboratory's list, or click Other item for something not on it. For each line fill in Teeth and Shade.

    New order
    LaboratoryDental Lab ArtiNeeded by28/10/2026
    Zirconia crown16, 171A222 × 9.000 L
    Instructions for the laboratoryTight contacts, light occlusion.
    Send order
  4. Step 4: Instructions and send

    Write the details under Instructions for the laboratory and click Send order. The laboratory is told at once.

    New order
    LaboratoryDental Lab ArtiNeeded by28/10/2026
    Zirconia crown16, 17A22 × 9.000 L
    Instructions for the laboratoryTight contacts, light occlusion.
    Send order
  5. Step 5: Follow it

    The list shows where each order is: Needs your answer, At the laboratory, Finished.

    Needs your answerAt the laboratoryFinished
  6. Step 6: Received

    When the work arrives, open the order and click Confirm received.

    SML/2026/35 · Dental Lab Arti
    Implant + crown
    DeliveredNeeded by: 21/10/2026
    Confirm received

Good to know

  • Price from the lab next to a line means the laboratory prices it when it accepts; you are told the total.
  • You can change or cancel an order only until the laboratory accepts it.
  • The laboratory filter next to the search shows one laboratory's orders. Export downloads them as Excel or PDF.
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